Privacy Policy

Last updated: January 24, 2026

1. Introduction

Faneo.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address, profile picture when using Google authentication)
  • Images you upload for poster generation
  • Content you create, post, or share on the Service
  • Communications with us (support requests, feedback)

2.2 Automatically Collected Information

  • Usage data (pages visited, features used, time spent)
  • Device information (browser type, operating system, device identifiers)
  • IP address and location data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your requests and generate poster images
  • Authenticate your account and manage your user profile
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraudulent activity
  • Personalize your experience and provide content relevant to your interests

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Public Content

When you publish a poster to the public gallery, your poster, username, and associated metadata become publicly visible to all users of the Service.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as cloud storage providers, analytics services, and AI processing services.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your uploaded images and generated posters are stored securely using cloud storage services. We retain your data for as long as your account is active or as needed to provide you services.

6. Your Rights and Choices

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Withdraw consent for data processing (where applicable)
  • Opt out of certain data collection practices
  • Request data portability

To exercise these rights, please contact us through the contact form on our website.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by Faneo.ai. We have no control over, and assume no responsibility for, the privacy practices of these third-party services. We encourage you to review the privacy policies of any third-party services you access.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to the transfer of your information to these facilities.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us through the contact form on our website.